Service Engineering Manager Northern Europe
Description
Do you want to work to make Power for Good?
We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy.
We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them.
RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally.
Our competitive package offers rewards and benefits including pension schemes, flexible working, and top-down emphasis on better work-life balance. We also offer private healthcare, discounted green travel, 24 days holiday (with an additional discretionary day given by the company) with options to buy/sell days, enhanced family leave and four volunteering days per year so you can make an impact somewhere else.
This role will ideally be based near an O&M office (Bellshill, Letterkenny, Exeter) but can be based anywhere in the UK&I.
The position
You will provide technical support to the whole company including preparation of technical documentation, training and meeting with customers if necessary. The successful candidate will be responsible for management of the Department’s regional Staff.
Key Accountabilities
- Development of Documentation (Work Instructions, Check List, Manuals, etc.) compiling the necessary information applied to all areas to provide all the knowledge in renewable energy project technology required by the technical staff in their work.
- Reviewing new documentation with the aim of updating new instructions on technical procedures that will enable us to comply with RES's quality and safety objectives of RES. And adequate documentation to local/country Regulations
- Compile updated information on instructions and procedures for the technology to be applied for its correct management in the computer system, reporting information to superiors
- Contribute to the study of new technological advances with the aim of contributing to the better optimisation of RES resources
- Provide technical support on site, by phone, by email or through the “support app” to the rest of Departments of the Company and Areas of the Service Engineering Department
- Attend meetings with other Departments of the company and Clients if necessary
- Technical training for field technicians and other staff
- Management of the Department’s Regional Staff
Occupational Health and Safety Guidelines:
- Collaborate with the Health and Safety department in transmitting all necessary information for the assessment of risks to occupational health and safety, as well as other risks to the management system within their area of responsibility
- Ensure their own safety and health, as well as that of others, by following the preventive measures adopted, in accordance with their training and the instructions received from RES
- Properly use machines, tools, personal protective equipment (PPE), devices, hazardous substances, transport equipment, and, in general, any means necessary to carry out their activities
Environmental Guidelines at Work:
- Comply with environmental protection measures, in accordance with their training and the instructions received
- Identify and segregate hazardous and non-hazardous waste generated during their activities and dispose of them in the appropriate containers
Knowledge
- Proficient in MS Office software
- Proficient in Smartsheet
- Proficient in CMMS
- Handling Ingeboards
- Knowledge of electricity - power electronics - Mechanical
- The ability to speak French and/or Spanish would be beneficial
Experience
- Strong experience in a similar position is desirable
Qualifications
- Engineering degree or equivalent vocational qualification
At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
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